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Privacy Policy for ShingleRX Cleveland

Last Updated: July 15, 2026

ShingleRX Cleveland ("we," "our," or "us") operates the website ShingleRXcle.com and provides roof preservation and home improvement services. We are committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our digital marketing campaigns, including our lead generation forms.

Please read this Privacy Policy carefully. By using our website or submitting your contact details through our online forms, you consent to the data practices described in this policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you request a roof evaluation, schedule an appointment, or communicate with us. This information may include:

  • Personal Identifiers: First and last name.

  • Contact Information: Phone number, email address, and physical property/mailing address.

  • Property Details: Square footage or technical details regarding your roof structure.

2. How We Use Your Information

We use the information we collect to operate our business efficiently and provide you with high-quality services. Specifically, we use your data to:

  • Schedule and conduct requested residential roof evaluations and preservation services.

  • Send immediate, automated follow-up text messages or emails regarding your service requests.

  • Coordinate logistical details, technician field applications, or structural repair schedules.

  • Manage client portfolios, billing, and system workflows.

3. SMS and Mobile Communication Compliance

We take mobile privacy seriously. In accordance with carrier compliance frameworks (A2P 10DLC), the following rules apply strictly to all text messaging communications initiated by ShingleRX Cleveland:

  • Consent & Opt-In: Mobile phone numbers collected for text messaging purposes are obtained strictly via explicit, manual user opt-in. This includes digital web forms and Meta Lead Forms where users must actively check an un-pre-checked consent box prior to submission.

  • No Sharing of Mobile Data: No mobile information or text messaging consent will be shared with, sold to, or rented to third parties or affiliates for marketing or promotional purposes. All contact data remains strictly internal to ShingleRX Cleveland.

  • Opt-Out Instructions: You may opt out of receiving automated text messages from us at any time. To stop receiving texts, simply reply STOP to any message you receive from us.

  • Support: For assistance, questions, or help regarding our mobile notifications, reply HELP or contact us directly at 330-931-2831.

  • Rates: Message and data rates may apply depending on your mobile service plan. Message frequency varies based on active service tracking and appointments.

4. Third-Party Service Providers

We may utilize trusted third-party software platforms to manage our internal operations, data processing, and messaging pipelines (such as CRM software, automation webhooks, and cloud spreadsheet tools). These providers are authorized to use your personal information only as necessary to provide these services to us and are contractually obligated to maintain the confidentiality of your data.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no electronic transmission over the internet or mobile network can be guaranteed 100% secure.

6. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Any changes will be posted directly to this page with an updated "Last Updated" date.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

  • Company Name: ShingleRX Cleveland

  • Website: ShingleRXcle.com

  • Phone Number: 330-931-2831